Windows Recovered From An Unexpected Error [March 2012]
I've been getting this error for a few times now:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 1a
BCP1: 0000000000041790
BCP2: FFFFFA80061C0E60
BCP3: 000000000000FFFF
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\031412-18454-01.dmp
C:\Users\Jonathan\AppData\Local\Temp\WER-18648094-0.sysdata.xml
Can anyone help me identify the problem? Thanks.
March 14th, 2012 6:42pm
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041790, 0xfffffa80061c0e60, 0x000000000000ffff, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 031412-18454-01.
I also took this from the action center.
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March 14th, 2012 6:43pm
Hi,
Youd better update the BIOS and drivers to the latest first.
You may boot the system to clean boot environment and then try again:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
If it is possible, please post your *.dump file in the forum.
March 16th, 2012 5:10am
I'd look at this for more on troubleshooting 1A,
http://mikemstech.blogspot.com/2011/12/troubleshooting-0x1a-memorymanagement.html
--
Mike Burr
Enterprise High Availability, Disaster Recovery, and Business Continuity Planning
Learn to Troubleshoot Windows BSODs
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March 21st, 2012 1:39am
I've already updated my BIOS to the latest version and my drivers too. Now how would I go about posting my .dmp file?
March 28th, 2012 1:27am
http://mikemstech.blogspot.com/2010/08/skydrive-uploading-files-for-community.html
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March 28th, 2012 5:27pm
Winodws live skydrive.
http://mikemstech.blogspot.com/2010/08/skydrive-uploading-files-for-community.html
April 5th, 2012 3:27am
https://skydrive.live.com/redir.aspx?cid=6b3c7356c61e1876&resid=6B3C7356C61E1876!124&parid=6B3C7356C61E1876!118&authkey=!AMvbdpfWv2Cy8cc
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April 16th, 2012 10:59pm
Hi,
FAULTING_MODULE: fffff80002e4c000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 4e02aaa3
BUGCHECK_STR: 0x1a_41790
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
Please troubleshoot memory first and run system with only one RAM for testing if it is possible.Ivan-Liu
TechNet Community Support
April 18th, 2012 3:14am
I just got another BSOD.
https://skydrive.live.com/redir.aspx?cid=6b3c7356c61e1876&resid=6B3C7356C61E1876!127&parid=6B3C7356C61E1876!118&authkey=!APXh36TQwFkp--A
Please take a look at it.
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April 20th, 2012 7:38pm
DEBUG_FLR_IMAGE_TIMESTAMP: 4f558b55
BUGCHECK_STR: 0x1a_41790
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
How to read the small memory dump files that Windows creates for debugging
http://support.microsoft.com/kb/315263
You may boot the system to clean boot environment and then try again.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135Ivan-Liu
TechNet Community Support
April 23rd, 2012 2:10am
Alright, I just got BSOD three days in a row.
https://skydrive.live.com/redir.aspx?cid=6b3c7356c61e1876&resid=6B3C7356C61E1876!130&parid=6B3C7356C61E1876!118&authkey=!AGqej45fw1O3reY
https://skydrive.live.com/redir.aspx?cid=6b3c7356c61e1876&resid=6B3C7356C61E1876!128&parid=6B3C7356C61E1876!118&authkey=!ADZQTshWlIiB2g4
https://skydrive.live.com/redir.aspx?cid=6b3c7356c61e1876&resid=6B3C7356C61E1876!129&parid=6B3C7356C61E1876!118&authkey=!AF0oozkTpP6HeZk
---
I've already tried swapping out each individual ram sticks and i didn't get a BSOD for the first few moments I've used it singularly.
These are Corsair XMS2 2gb Sticks that I have, however, on it, i realized that 2 of the sticks were version 4.3 and the other 2 sticks were version 6.1
I bought these sticks at different times. Now I'm just getting BSOD more than ever. what's going on?
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May 12th, 2012 6:03pm
Hi,
DEBUG_FLR_IMAGE_TIMESTAMP: 4f558b55
BUGCHECK_STR: 0x1a_41790
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
It still relates to the memory, you'd better replace RAM and contact manufacture.Ivan-Liu
TechNet Community Support
May 15th, 2012 2:00am
Alright..Thanks ivan.
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May 16th, 2012 4:13am
Hey Ivan, I just got another BSOD, but this time, it says system_service_exception with something about win32k.sys.
Here's the minidump for it, please take a look at it, thanks in advance.
https://skydrive.live.com/redir?resid=6B3C7356C61E1876!131&authkey=!AJHUH_07Sffca98
May 24th, 2012 1:50pm
Hi,
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
CURRENT_IRQL: 0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k+d699f
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: win32k.sys
STACK_COMMAND: .cxr 0xfffff8800d15cfc0 ; kb
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
The bugcheck code is 0x3B and the issue relates to win32.sys.
http://msdn.microsoft.com/en-us/library/ff558949(v=VS.85).aspx
This discussion is similar to yours.
http://www.techsupportforum.com/forums/f299/random-bsods-with-win32k-sys-and-system_service_excpetion-win7-x64-dumps-included-547425.htmlIvan-Liu
TechNet Community Support
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May 24th, 2012 9:33pm
alright, thanks ivan.
May 24th, 2012 11:24pm